Shipping policy

Shipping Policy

Effective Date: 08/05/2026

This Shipping Policy explains how Solevix processes, packages, and delivers orders placed through www.solevix.store.

Where We Ship

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Order Processing (Handling) Time

Orders are processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day begin processing the same day.

Orders placed after 5:00 PM ET, or on a weekend or holiday, begin processing on the next business day.

Transit Time

Once shipped, orders typically arrive within 2–4 business days, depending on your delivery address and the carrier's service.

Total Estimated Delivery Time

Combining processing and transit time, most orders are expected to arrive within 3–5 business days of being placed.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package.

Shipping Carriers

Orders may be shipped using reputable carriers, including USPS, UPS, and FedEx, depending on the shipping destination and order requirements.

Undeliverable or Lost Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete shipping address provided at checkout, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

If the tracking information shows that your order has been delivered but you have not received it, please contact us at support@solevix.store within 7 days of the delivery date so that we can investigate the issue with the carrier.

Solevix is not responsible for packages delivered to an incorrect address due to incorrect information provided by the customer at checkout.